faq
Frequently Asked Questions
For some common questions, we have made the following answers. Please pay attention to check. If you don't
understand, please contact us
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Do you have patent for hand dryer?
Yes,all of our hand dryer have patent.
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Can you make a small sticker for the box of products?
Yes,we can.
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How much spare parts would you provide?
1% main parts.
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Why does the hand dryer don’t work?
PCB, motor, sensor is the main problems, pls take a video to Susan to check the problems.
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Why does the soap dispenser not work?
It is the problem of pump.
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How to adjust the sensor distance?
You should adjust the PCB, Pls contact Susan to send you a video .
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Can we repair the products by ourselves?
Yes, you can.tell me the problem,our engineer will take a video to help you to solve the problem.
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Can you send us some free box ?
1% provided as usual.
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Can you send me your spare parts list and price?
Yes ,we can.
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How to send us spare parts if products have problem?
We will send you the spare parts by express.Under 1 year,we will charge of the spare parts,over one year,customer will charge for it.
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Why does hand dryer work automatically?
There must be a light reflex or sensor problem.
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I can’t find the screws in the accessories bag, Can you send one pcs for me?
Of course,maybe you lost it or our worker forget to put in the bag.

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